You Issue a Lot of Work Orders; This Will Make it Easier

1. What is the task?

This operating procedure is for issuing quote requests and work orders for maintenance and repairs. A quote request seeks quotes from several parties for the supply of goods or services. A work order authorises contractors and suppliers to complete a task. A work order is issued to one party. This is usually after a quote request has been sent to several parties. A decision has then been made about which contractor or supplier to appoint. A purchase order is the same as a work order.

This procedure details how and why we do this. It covers the outcomes for us and our owners corporations.

8. What are the common roadblocks to issuing work orders?

• Work order and quote request software is difficult to use.
  Solution: [if appropriate - use our work order management system and not our strata management software for this task].
• Managers are unsure exactly who must do what work.
  Solution: Speak with a colleague or other professional before issuing a quote request or work order. Don’t pretend or hope for the best to get the task off your list.
• Owners corporations want to use their preferred providers and engage directly with them.
  Solution: This is their right. But you should alert your superior. Suggest writing to disclaim all liability for the transaction.