Holding an AGM is different in the post-COVID world, with online or hybrid meetings now being the rule rather than the exception. However they are held, an AGM still represents the best opportunity a strata manager has to showcase their work and demonstrate their leadership. Despite this opportunity, many strata managers do not think of themselves as public speakers and are not trained in the art. One of the techniques of a good public speaker is to overcome negative self-talk (that conversation you’re constantly having in your head), which can undermine the speaker’s confidence.
Everyone has dark thoughts from time-to-time, but even those people prone to mental illness can learn to change their thinking and unlock greater confidence and power. The process is called ‘reframing’, and it involves catching yourself every time you experience negative self-talk and changing your thinking about that negative self-talk.
Some examples related to public speaking and managing meetings are:
Michael Teys advises strata management businesses on improving profitability through professionalisation and streamlined operating systems.
He has more than 30 years’ experience as a strata lawyer and academic and has owned 11 strata management agencies throughout Australia. He has a Master of Philosophy (Built Environment) and Bachelor of Laws. He lectures and writes widely about strata management issues in Australia and internationally.
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