In September, I presented at a webinar with LookUpStrata on how strata managers across Australia are adapting to the current environment.
I shared practical strategies and systems managers are using to improve their operations. We looked at key adaptations for staying competitive and improving service delivery. We also discussed SCA (NSW)’s recent decision to remove insurance commissions.
During the session, we didn’t have time to get to everyone’s questions. Nikki and I caught up a week or so later, and went through the unanswered questions. You can see our conversation here.
Michael Teys advises strata management businesses on improving profitability through professionalisation and streamlined operating systems.
He has more than 30 years’ experience as a strata lawyer and academic and has owned 11 strata management agencies throughout Australia. He has a Master of Philosophy (Built Environment) and Bachelor of Laws. He lectures and writes widely about strata management issues in Australia and internationally.
