Make Sure Someone is Watching

It is true of all forms of organisational behaviour, that if you can’t measure something, then you can’t manage it. Monitoring, measuring and reporting are fundamental to a good compliance culture.
It’s easy when you have a compliance policy, checklists for critical compliance tasks and consultants reports to tell you what to do, to think that everything is alright in paradise, when the truth is you don’t know what’s actually being done. It is only when someone circles back around to do some spot checks that we find out the reality of our commitment to compliance. The best checklist in the world is of no use if not completed or if completed in a perfunctory way.
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